Shipping Pricing and Policy

Delivery Fee

You can arrange your own UBER to pick up at our store

KG Cairns Metro Cairns North
Up to 20KG Free Delivery for orders over $50 Free Delivery for orders over $70
$11.99 for orders under $50 $11.99 for orders under $70
KG Cairns Surrounding Outback & Island area FNQ Surrounding Area 1 Outer Area 1 Outer Area 2
Up to 2KG $15.99 $16.99 $15.99 $19.99 $19.99
2KG - 5KG $19.99 $19.99 $19.99 $19.99 $21.95
5KG - 8KG $25.99 $24.99 $25.99 $29.99 $35.99
8KG - 20KG $39.99 --- $39.99 $39.99 $49.99
8KG - 10KG --- $28.99 --- --- ---
10KG - 20KG --- $38.50 --- --- ---

Area Postcode

Area Postcode
Cairns Metro 4868-4870
Available in Frozen and Dry
Cairns North 4878-4879
Available in Frozen and Dry
Cairns Surrounding 4880, 4877, 4883, 4873
Available in Frozen and Dry
FNQ Surrounding 1 4810 - 4861
Dry items only
Outback & Island area 4874 , 4875
$15 Delivery Fee for us to deliver to your nominated transport company (Available in Frozen and Dry)
Outer Area 1 QLD 4000-4133, 4150-4180, 4200-4220, 4300-4390, 4416-4499, 4506-4550, 4550-4899
NSW 2000-2080, 2084-2200, 2203-2300, 2303-2322, 2326-2335, 2430, 2443-2445,2450, 2454-2456, 2480-2535, 2555-2578,2747-2755, 2766-2784
WA 6000-6100, 6101-6210
SA 5000-5099, 5106-5127, 5154-5173, 5350-5352
TAS 7000-7019, 7248-7250, 7253, 7262, 7270-7303, 7310-7320
VIC 3000-3138, 3140-3231, 3335-3340, 3444-3450, 3550-3559, 3612-3631, 3730-3744, 3747, 3800-3810, 3910-3944
Dry items only
Outer Area 2 SA 5131-5153, 5174-5346, 5353-5671, 5700-5733
NT 0800-0886
TAS 7020-7216, 7252, 7254, 7255, 7258-7261, 7263-7268, 7304-7307, 7321-7469
VIC 3139, 3233-3334, 3341-3342, 3451-3546, 3561-3610, 3633-3728, 3746, 3749-3799, 3812-3909, 3945-3996
Dry items only

Important Notes

  • Please note that the coverage of the areas (postcode) stated above may change depending on the courier company. If there is an increase in shipment rate because of the changes, online shoppers will be informed immediately. An order may be withheld until full payment is received.
  • The cost of the parcel will depend on the size of the box and that we put your stocks in and the total weight of the parcel. If there are any changes to the price, we would gladly inform our dearest customers as soon as possible.
  • For PayPal payment, orders will not be shipped until we receive transaction confirmation from our PayPal account.
  • The customer is responsible for providing us updated and correct shipping address to avoid items being lost. If the item is lost, Asia Grocery Town is not taking any responsibility for refunding or resending the order.
  • We will make sure every product sent from us is in good condition, once the third parties receive the parcel, Asia Grocery Town has no obligation to refund for lost of an item or damaged item.
  • The delivery service does not offer a specified delivery time, once we receive a returned parcel, we will immediately contact you to confirm the information and send it again. Please note that you will be responsible for an additional charge if the above situation happens.

If there are any parcel problems with you from us, please do not hesitate to contact us within 24 hours for further discussion.

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